What do you mean by “discovery”? Much like
Christopher Columbus seeking out a shorter and more efficient trade route to
India, many employees at Clark have been going through the process of
“discovering” and understanding how our processes and procedures have gotten to
where they are at today. While we likely won’t get lost and accidentally
discover what will become one of the most powerful and prosperous continents in
the history of the world, we have been “discovering” new and better ways of
doing business.
Discovery at Clark is a two-way street. Representatives from
the software companies must learn about our business – both how we do business
today and how we intend to do business in the future. At the same time our
organization must learn about the software’s capabilities and understand how it
will be used to help us achieve our business goals..
If you are around our Oakland, KY location you may have seen
“Discovery in Progress” signs on the conference room door. The sign
indicates that discovery sessions are taking place for the North Star Project.
These sessions have been taking place since August 28th and will
continue over the coming weeks. Once the discovery sessions are complete, the
software will need to be configured to meet our specific needs. During the
software configuration you will likely see “Configuration in Progress” signs on
the conference room door. Both Discovery and Configuration are very important
steps in the implementation of Project North Star.
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