SOP is short for what is called a Standard Operating Procedure. It is a document that outlines the process and steps needed for getting your work done. With the implementation of our new finance and route accounting systems, now is an ideal time to look at our existing processes and get a true understand how we are getting things done.
Our company has been around for a long time. We have grown and have made acquisitions over the years and our processes have evolved. To understand many of our current processes you will need to talk to long-term employees. Through many years of experience they have gained the knowledge of “how things work” and know what needs to be done and when. Unfortunately, because most of this knowledge is only in the minds of individuals and is undocumented it cannot be easily shared with others.
Over the next several weeks we will be talking to many individuals and taking a close look at how work is getting completed at our company. We will be outlining our current processes, translating them into new processes, if necessary, and then writing SOP’s (Standard Operating Procedures). These SOP’s will outline how this work will get done when we begin using the new system.
Our goal is to have SOP’s for all of our processes and procedures using our new system. By having this documentation individuals and departments will be able to take ownership for their processes and will be able to provide you with better and more efficient training on how you will complete your job using the new system.
You know best! So don’t be surprised if you are asked about how you do your job today!