Our Systems will be integrated?

Most of us do our job each day never really thinking about how what we do will impact how others will get their job done. With the implementation of our new finance and route accounting systems our thinking will change.

Our new finance and route accounting system will be a fully integrated system. That means that information and data is shared back and forth between work areas and departments. The data that is generated by you when you are doing your job will be shared immediately with others. That makes our system a very strong and powerful business tool but only if the information is accurate.

Let’s take a look at an example of how information will be shared each day.

1.      Delivery truck arrives and shipment is received into inventory – real-time at the dock.

2.      Salesperson out in the field checks inventory for on-hand quantity – sees inventory real-time, places order.

3.      Order appears in office in order processing – real-time from salesperson’s entry.

4.      Order is processed and product is picked in warehouse – inventory depleted in real-time.

5.      Driver delivers products and takes payments – electronically in hand-held.

6.      Driver returns and strips truck – undelivered product goes back to inventory real-time.

7.      Damaged goods identified – product written off real-time.

8.      Drive settles route – account status updated in real-time.

This is only a small part of what happens each day at Clark Companies, but hopefully it helps you to see how activity in one department immediately impacts others.

In an integrated system everyone’s role is very important. The way each of us completes our jobs will have a direct impact others around us and will be key to the success of our company and our customers.

An Exciting Opportunity

There is a lot of learning going on right now, and so much more to come. Within the scope of this project many of you will go from a pen a paper to handheld computers. When this project is complete our Sales Teams will be totally connected by mobile computing devices, Warehouse Teams will receive, pick, and load product with new technology, Delivery Teams will compute on the go with handheld computers and mobile printers, and our Service Teams will monitor and manage equipment issues from a mobile computing device. Information will be live and available to everyone that needs it, when they need it.

What does all this mean for me as an employee? It means that I will receive a ton of great training, and have the opportunity to use the top technology in the industry, every day. I'll be smarter, more efficient, and get to look deeper into my job functions focusing on continually improving them, and ultimately being a part of making our organization a model for the industry.

I believe we should all be excited about the investment our company is making in our systems, tools for the job, and more importantly the investment in  our people. The skills we will acquire will make us a more knowledgeable and dynamic group of individuals, and we get it all by just coming to work with a desire to get better and be better. There is an exciting opportunity being offered to us all.

Terms and Translations

You have likely heard a lot of different terms related to Project North Star, and this blog is here to help define everything. Below you will find some of the names and terms we'll be using, and an English translation of the same. Let us know if we missed anything...

Project North Star = Combined effort of The Coca-Cola Company and Independent Coke Bottlers to find, select, and implement a software platform that fits the needs of Coca-Cola system.

Rutherford & Associates = Software company selected by Coca-Cola for their eoStar Route Accounting Software, which includes all sales, delivery, warehouse, and inventory functions.

eoStar = This is the name of route accounting software that is offered by Rutherford and Associates. The software includes route accounting, warehouse management, production, mobility. This software is well known in the beer and soft drink industry.

GP (Microsoft Dynamics GP) = Microsoft Software package used for financial/accounting functions. It is also used to link to eoStar and push route accounting information to our financials.

BKD = Accounting/Consulting Firm that represents Microsoft Dynamics GP. BKD handles all discovery, configuration, and training for GP.

Discovery = The process of learning where the Software Companies and Clark Companies learn about each other and how to configure the software to provide the necessary solutions to meet our company goals.

Configuration = Process of Software Companies manually setting up the software to work the way we want it to work.

Go-Live = The date or time frame that we begin using the new software/hardware for daily operation.

Power User = A person that is a master and champion of the process they handle. The Power User knows their job, how it is done, why it is done, and can provide training to others related to their job. A Power User may be, but not limited to a manager, supervisor, etc.

Transitional Lead = A person that has been identified as a key resource and acts as the lead for communicating and training during software implementation. This is a person that has a good understanding and comfort level using current technology. This person can be at any level – not limited to managers or supervisors.

Project Manager (PM) = The individual responsible for the daily management and oversight of the Project North Star implementation. The Bottler PM will work in conjunction with the Rutherford PM and BKD PM to ensure the project is meeting all deadlines and progressing in accordance with the program’s objectives.

Project Progress Post

We've been making great progress with our project...but mostly behind the scenes. What you likely haven't seen is that there has been a massive amount of work being done for the last month and a half, and that we are about a month and a half from going live with our Financial Software, Microsoft GP. While this won't effect a large number of the people in our organization, I think it's important that everyone realize that we are making GREAT progress, and we are prepared to hit a major milestone in our project. It may not sound exciting, but I promise it is.

What many of you have seen is posters, tweets, and Facebook posts relating to the project, and how it will effect the rest of us. Our first real exposure to eoStar is beginning with Webinars (Internet based training seminars) which began a this week. As we progress through the webinar schedule over the next couple of months, many more of you will be asked to get involved, not only with the webinars, but also to start keeping up with your daily tasks. It's important that you be ready when called upon to answer questions about current processes and the good and less good, with those processes. Now is our time to keep up and speak up about our daily activity, so that our Managers can communicate that information in meetings to make sure we configure and use our new software and technology to best benefit us all...and don't worry, this is not just a "Managers" project. Every one of you will be involved in the training, implementation, and eventually be using this new technology everyday in the future.

Encourage those around you to follow our twitter and Facebook feeds/posts, and keep up with this blog. The more we all know about the project the better we'll be prepared when called upon to do our part.

Discovery is Now Taking Place

What do you mean by “discovery”? Much like Christopher Columbus seeking out a shorter and more efficient trade route to India, many employees at Clark have been going through the process of “discovering” and understanding how our processes and procedures have gotten to where they are at today. While we likely won’t get lost and accidentally discover what will become one of the most powerful and prosperous continents in the history of the world, we have been “discovering” new and better ways of doing business.

Discovery at Clark is a two-way street. Representatives from the software companies must learn about our business – both how we do business today and how we intend to do business in the future. At the same time our organization must learn about the software’s capabilities and understand how it will be used to help us achieve our business goals..

If you are around our Oakland, KY location you may have seen “Discovery  in Progress” signs on the conference room door. The sign indicates that discovery sessions are taking place for the North Star Project. These sessions have been taking place since August 28^th and will continue over the coming weeks. Once the discovery sessions are complete, the software will need to be configured to meet our specific needs. During the software configuration you will likely see “Configuration in Progress” signs on the conference room door. Both Discovery and Configuration are very important steps in the implementation of Project North Star.

Tweet! Tweet! Tweet!

Don’t forget to follow our company Twitter feed! You will receive project updates, links to videos, blog entries and copies of our printed materials. If you want to be in the know – continue to read this blog and be sure to follow us on Twitter!

Follow this link: https://twitter.com/clarkbeverage or search @clarkbeverage on Twitter.

Project Manager Intro

Let me introduce myself. I am Tim Zuccarell and I am the Clark Group Project Manager for Project North Star. I will be the primary point of contact for our companies, and will be leading the efforts of discovery, implementation and training on our new software systems. I’m very excited to be part of the Clark project team and working on a project that will drive our organization into the future with the best technology available. I’m looking forward to working with everyone on this exciting and challenging project.

Have questions or need help? As Project Manager my job is to help, so if there are any questions, concerns or needs please do not hesitate to communicate with me. Meanwhile, I hope you follow our Twitter feed and this blog for information about upcoming changes that will give us all the opportunity to move to the future together.

What is Project North Star?

Project North Star is the implementation of new software systems. It is a simple to use IT solution designed to provide independent bottlers like us with a platform to manage our business while improving our ability to respond to our customer’s changing needs. The North Star Project solution is made up of two software solutions. Dynamics GP from Microsoft and EoStar from Rutherford and Associates. Together, these software packages cover 1.) route accounting, 2.) warehouse management, 3.) mobility, 4.) human resources and 5.) financial management capabilities. Implementing the new system will give us the opportunity to upgrade and begin using the newest state-of-the-art technology.

 

Is the North Star Project only for soft drinks? What about the beer business ? The software company that Coca-Cola and the Coca-Cola bottlers selected to work with on this project is Rutherford & Associates. Rutherford’s product called eoStar was originally designed for the beer industry and is one of the industry’s top products. It has been used in the beer distribution business for years. Don’t be fooled by all of the soft drink talk. Project North Star is for all of the Clark companies and will be equally beneficial to us all!

 

Take a look at the video below. It’s a short video from Coca-Cola describing the benefits of the project and the potential of the new technology.